Delivery, Returns and Refunds

Amanzo Industry is committed to providing reliable delivery services and clear policies for international buyers. As a manufacturer and exporter working with custom and bulk orders, our processes are designed to ensure transparency and smooth order handling.

Production and Delivery Time

All orders are produced based on confirmed specifications and approved samples. Production time depends on order quantity and customization requirements, and is clearly communicated before order confirmation.

• Production starts after payment confirmation
• Timelines vary based on order size and design complexity
• Regular updates provided during production
• On time dispatch after completion

Shipping and Delivery

We offer worldwide shipping services to clients in the USA, Europe, Australia, and the Middle East. All shipments are handled with care to ensure safe and timely delivery.

• Worldwide shipping available
• Secure export packaging
• Shipping documentation support
• Tracking details provided after dispatch

Custom and Bulk Orders Policy

As all our products are manufactured according to client specifications, we follow a strict policy regarding returns and refunds. Each order is produced specifically for the client, including custom designs, logos, and branding.

• MOQ 30 pieces per design
• All products are made to order
• Designs approved before production
• Samples provided on a paid basis

Returns Policy

Due to the customized nature of our products, we do not accept returns for bulk orders once production has been completed and approved by the client.

• No returns on custom or bulk orders
• No returns after shipment is dispatched
• Client approval required before production

Refund Policy

Refunds are only considered in specific cases where the delivered products do not match the agreed specifications. Any concerns must be reported within a reasonable time after delivery.

• Refunds only for verified manufacturing defects
• Issues must be reported with clear evidence
• And the dispatched products must be sent back to us.
• Claims reviewed on a case by case basis
• Partial or full resolution based on evaluation

Quality Assurance

We maintain strict quality control throughout the production process to minimize errors and ensure customer satisfaction. Each product is inspected before shipment to meet agreed standards.

• Material and stitching inspection
• Design and branding verification
• Final quality checks before dispatch
• Secure packaging for export

Customer Responsibility

Clients are responsible for reviewing and approving all product details before production begins. This includes design, sizing, branding, and specifications.

• Confirm all details before production
• Approve samples where applicable
• Provide accurate shipping information
• Communicate any special requirements in advance

For any questions regarding delivery, returns, or refunds, please contact our team. We are committed to providing professional support and building long term business relationships.